Allstate · 23 hours ago
Field Auto Appraiser - NW Phoenix, AZ
Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking a Field Auto Appraiser who will be responsible for evaluating damage, writing estimates, and guiding customers through the claims process in a fast-paced, field-based role.
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Responsibilities
You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication
You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim
You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage
You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills
In this role, you’ll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you’ll maintain clear, timely records in our claims system
Qualification
Required
3-5 years' experience in auto collision estimating using CCCOne
High School Diploma or a GED
Proficient written and verbal communication skills to effectively interact with customers
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable with utilizing technology and various platforms for claims processing
Excellent time management and organizational skills to manage multiple assignments effectively
Valid driver's license and willingness to travel as part of the job requirements
Obtain an adjuster's license as a condition of employment
Maintain all licensing required for your role, including continuing education and/or other state-affiliated requirements for licensing renewal
Preferred
Active appraiser license or active adjuster license in TX, FL, or your resident state
Benefits
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Recent News
2025-12-20
2025-11-27
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