Freelance Onsite Technician – 1st / 2nd Level Support ( m/w/d) jobs in United States
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Everience Benelux · 3 weeks ago

Freelance Onsite Technician – 1st / 2nd Level Support ( m/w/d)

positionCoppell, TX
timePart-time
remoteOnsite
seniorityMid Level
date3+ years exp

Everience Benelux is a company focused on unleashing the potential of digital technology to enhance productivity and competitiveness. They are seeking a Freelance Onsite Technician to provide 1st and 2nd level IT support, including troubleshooting and installation of IT equipment.

Information Technology & Services

Responsibilities

Support to end-users on workstations and mobile devices
Installation, replacement, relocation, and removal of IT equipment
Troubleshooting hardware and software incidents
Support for monitors, printers, scanners, and docking stations
Receiving, inventorying, preparing, and installing IT equipment
Providing clear and timely feedback to users and ensuring proper ticket updates

Qualification

Onsite IT supportWindows environmentOffice 365Azure & Entra IDApple environmentHardware supportTicketing toolsJAMFCustomer serviceOrganizedCommunication skillsIndependent work

Required

Onsite IT support (1st / 2nd level)
Windows environment, Office 365
Azure & Entra ID
Apple environment (Mac, iPhone, iPad)
iTunes
JAMF (strong asset)
Hardware support (PCs, Macs, printers, scanners…)
Ticketing tools (ITIL)
Minimum 3 years of onsite support experience
Excellent customer service and communication skills
Ability to work independently and take initiative
Organized, professional, and hands-on approach

Company

Everience Benelux

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Everience is an international consulting group delivering AI-augmented digital services.
location
Brussels, BE
people-size51-200 employees
web-link
https://www.everience.com/be-en/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase