Noctrix Health, Inc. · 3 hours ago
Collections Associate
United States
Full-time
Remote
Entry Level
$50K/yr - $70K/yr
2+ years expNoctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. The Collections Associate is responsible for following up on insurance claims, resolving denials, supporting patient billing inquiries, and maintaining accurate financial records.
Health CareMedical DeviceTherapeutics
Responsibilities
Follow up on insurance claim status by phone and electronically
Review and correct claim denials to ensure successful reprocessing
Submit or resubmit required supporting documentation to insurers
Draft and submit claim appeals
Process patient payments, refunds, and adjustments in accordance with company policies
Call patients to discuss outstanding balances and establish reasonable payment plans
Enter patient data into the company's billing and payment systems and maintain accurate claim records
Respond to patient and provider inquiries regarding billing statements and insurance claims
Maintain accurate documentation of billing activities, payments, correspondence, and account status
Assist with generating reports as needed
Maintain compliance with HIPAA, billing regulations, and insurance guidelines
Perform inbound and outbound mail duties
Provide administrative support to the Billing and Patient Access teams as needed
Qualification
Required
2+ years of experience in a medical device, pharmaceutical, or patient support environment
Strong communication skills with the ability to de-escalate and resolve difficult situations
Ability to work collaboratively within a remote team environment
Ability to manage multiple tasks in a fast-paced startup environment
Preferred
1+ year(s) of prior authorizations, claim submissions, or denials experience specifically for DME products is highly preferred
Familiarity with basic medical and insurance terminology preferred
Experience with healthcare systems or billing platforms such as Google Workspace, Nikohealth, Salesforce, or other CRM/billing systems preferred
Benefits
Bonus
Stock options
Company
Noctrix Health, Inc.
Noctrix Health is pioneering the next-generation of therapeutic wearables that empower patients to take control of their chronic medical conditions.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$90.5MKey Investors
Bridge BankSectoral Asset Management
2025-08-29Series Unknown· $33.5M
2025-08-29Debt Financing
2024-01-16Series C· $40M
Leadership Team
Jonathan Charlesworth
Chief Scientific Officer
Recent News
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