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Associated Computer Systems - ACS · 1 week ago

Client Executive

Urbandale, IA

Full-time

Hybrid

Mid Level

$60K/yr - $140K/yr

Koltiv is focused on making lives better for their clients and community, and they are seeking a Client Executive to drive growth and client satisfaction. This role involves managing a personal book of business, delivering measurable business value, and ensuring a people-first approach for every client.

Information Technology & Services

Responsibilities

Follow the Koltiv Sales Process with strict adherence to ensure consistent, repeatable success

Maintain a disciplined, data-driven approach to prospecting, client engagement, and deal progression

Accurately forecast sales opportunities to support strategic planning and resource allocation

Use pipeline data to anticipate results, adjust activity levels, and meet or exceed sales objectives

Prioritize business development and retention efforts on Koltiv High Fit Clients

Deepen client relationships by understanding needs, challenges, and growth opportunities

Expand the Holistic Client Experience (HCE) value for each client by aligning technology to business goals

Proactively introduce new solutions and services that strengthen long-term partnerships

Submit complete and accurate sales call report notes by 9 AM every Monday

Track progress against goals and take ownership of personal performance metrics

Serve as the trusted advisor and primary point of contact for clients

Ensure a high level of satisfaction by providing responsive, reliable, and value-driven service

Consistently meet the objectives defined in the sales incentive plan

Leverage performance goals as motivation to drive personal and organizational success

Qualification

Technology sales experienceClient relationship managementProposal writingCold-calling experienceNetwork of contactsIT solutionsProblem-solving skillsProfessional presentation