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Covenant Health · 1 month ago

Service Engineer I - Data Analytics / Machine Learning Hybrid

Irvine, CA, United States

Full-time

Hybrid

Entry Level

$44.35/hr - $68.86/hr

1+ years exp

Covenant Health is a healthcare organization focused on patient-centered care. As a Service Engineer I, you will design and maintain services that support caregivers, leveraging data analytics to enhance service delivery and operational efficiency.

Health CareHospitalMedicalNon Profit

Responsibilities

Designing and maintaining high-performing, reliable, and secure services that support caregivers and business operations

Leveraging deep technical and data analytics expertise to architect solutions that meet compliance standards and KPIs for quality, cost, and caregiver experience

Analyzing service delivery systems and optimizing capacity planning

Troubleshooting complex issues and implementing permanent fixes

Ensuring minimal disruption and maximum efficiency

Data normalization and optimization

Incident response

Continuous monitoring of production environments

Applying best practices

Driving process improvements

Utilizing data-driven insights

Enabling predictable, on-time releases and cost-effective operations

Delivering resilient, innovative solutions that empower caregivers and enhance service excellence across the organization