Red Hawk Casino · 1 day ago
Koto Buffet Host-ess-
Placerville, CA
Full-time
Onsite
New Grad, Entry Level
0+ years expRed Hawk Casino is a vibrant dining establishment, and they are seeking a Host-ess to provide a welcoming reception to guests. The role involves managing reservations, assisting with seating, and ensuring a pleasant dining experience for all patrons.
Gambling & Casinos
Responsibilities
Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table
Advises guests of waiting time (during reservation periods)
Responsible for assisting and facilitating the restaurant seating and reservation system
Buffet environment: takes guest beverage order and informs guests of various food outlet offerings available in the buffet
Ala carte environment: seats guest and presents menus
Answers telephones and takes reservations
Verifies reservations and complimentaries, if applicable
Receives payment from casino guests in a prompt and courteous manner, if applicable
Adheres to established cash control policies and procedures
Answers any guest questions and refers them, if necessary, to appropriate management personnel
Helps maintain podium by stocking supplies and cleaning as needed
Assists with special requests when applicable
Answers questions concerning food offerings, hours of operation, and pricing
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
Monitors guests’ needs, ensuring all requests are promptly fulfilled in accordance with policies and procedures
Maintains professional rapport with marketing hosts and communicates needs to prioritize services, if applicable
Demonstrates promptness, efficiency, and courteousness to guests in accordance with venue standards
Helps record preferential information within reservation system for future service, if applicable
Utilizes guest’s name when applicable
Maintains menu knowledge
Performs all other duties as assigned
Qualification
Preferred
High school diploma or GED preferred
Three months of fast food/quick service cashier experience preferred
Must be at least 18 years of age
Company
Red Hawk Casino
Red Hawk Resort + Casino brings an exhilarating experience to a breath-taking location.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bryan deLugo, MBA
Chief Executive Officer
Terry Contreras
Chief Financial Officer
Company data provided by crunchbase