Apply on Employer Site

Fora Health Treatment & Recovery · 23 hours ago

Quality Specialist III

Portland, OR

Full-time

Onsite

Mid Level

Fora Health Treatment & Recovery is focused on quality management within their organization, and they are seeking a Quality Specialist III to support their strategic vision. This role involves analyzing program data, developing recommendations, and leading quality improvement projects to enhance organizational outcomes.

Health CareMedicalNon ProfitWellness

Responsibilities

Compile and analyze data related to program outcomes, critical incidents, clinical documentation, and satisfaction surveys, and other as assigned

Identify and communicate trends and patterns based on collected data

Monitor internal dashboards to identify priorities for the QM department to address

Develop quarterly reports based on the patient satisfaction survey data

Communicate report findings with program leaders and other audiences as directed

Participate on the Quality Improvement Committee and provide leadership for sub-committee projects as needed

Assist with State Licensing audits and accreditation activities

Monitor and support quality improvement plans relating to the QI Committee and/or external licensing/accreditation agencies

Conduct additional program audits as needed

Support the review of policies and procedures by reviewing for alignment to OARs, CARF, and other policies

Assist with onboarding new staff and present at the New Employee Orientation (NEO) as requested

Special projects and other duties as assigned

Qualification

SUDsMHClinical documentation reviewASAM criteria knowledgeMicrosoft Office proficiencyMulti-taskCommunication skillsGroup facilitation skillsAttention to detailTime management

Required

Bachelor's degree or commensurate experience

Experience with substance use disorders (SUDs) and mental health (MH) services

Experience with clinical documentation review

Experience, competence and comfort with working a fast-paced environment

Experience with ASAM criteria and levels of care

Ability to work in a fast-paced, team environment with sensitivity toward clients needs and critical deadlines

Must possess excellent communication skills to interface with providers, staff and management

Group facilitation skills

Proficient in Microsoft Office software

Communicate information effectively in writing and verbally

Strong capability of working both independently and as a member of a collaborative team

Strong attention to detail

Ability to organize time, set priorities and meet deadlines of conflicting demands

Maintain confidentiality of sensitive information and documents

Ability to multi-task

For employees with a history of substance use disorder, Fora Health's policy requires certification of a minimum of six months of sobriety for this position

Ability to pass a pre-employment or for cause drug tests

Position will require some amount of regular connection to work via cell phone to answer questions and respond to internal and external contacts