Assistant Administrator jobs in United States
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Palm Medical Centers · 2 days ago

Assistant Administrator

Palm Medical Centers is seeking an Assistant Administrator to oversee daily operations and ensure adequate staffing levels. The role involves evaluating personnel, developing policies, and maintaining communication with management while ensuring customer satisfaction and compliance with regulatory procedures.

Health CareHospitalMedical

Responsibilities

Assists with direct supervision of medical center personnel and ensures adequate staffing levels
Evaluates medical center personnel, employee performance, and makes recommendations
Counsels and discipline employees when necessary; monitors productivity levels of personnel
Assists in developing and updating policy and procedure manuals
Assists with processing daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded
Collects and summits monthly statistical reports to Upper Management for all center services and departments
Assists in developing progressive departmental goals and appropriate measures to ensure timely effective results
Assists in recommending procurement of supplies, equipment, and modifications necessary for practical economical operations
Responsible to comply with on call rotation
Assists with analyzing and developing productivity of departments
Analyzes data related to physician’s productivity and member services
Works closely with the Marketing Dept. in developing strategies to increase and retain membership
Handles and resolves member complaints and grievances
Ensures that referrals are being issued in a timely manner
Maintains updated documentation of licenses and in-services to comply with regulatory compliance procedures
Maintains open communication with Administrator on daily operational issues
Schedules supervision and staff meetings
Ensures customer satisfaction with all members
Oversees the daily work activities of the medical office
May handle or assist with discipline and termination of employees in accordance with company policy

Qualification

Medical managementCustomer serviceOffice management proceduresMicrosoft Office SuiteVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsAttention to detailTime management

Required

High school diploma or equivalent required
At least three years of administrative and clerical experience in healthcare, managed care, Hedis, KPIS, and metrics required
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Medical management: 5 years (Required)
Customer service: 10 years (Required)

Preferred

Associates degree in office administration or related field preferred, not required
MA Certification, MA Work Experience Is Preferred
Associate degree (Preferred)
Microsoft Office: 5 years (Preferred)

Benefits

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Company

Palm Medical Centers

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Palm Medical Centers provides the healthcare that each patient deserves to live a healthy and productive life.

Funding

Current Stage
Late Stage

Leadership Team

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Fowad Choudhry
Chief Executive Officer
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Paul Pino, CFA
Founding CEO & Investor
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Company data provided by crunchbase