Veeva Systems · 1 day ago
Analyst - Sales Support
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $85K/yr
2+ years expVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Sales Support Analyst will partner with the North America Sales team and work directly with customers to support their Veeva software subscription orders, focusing on building relationships and providing excellent customer service.
BiotechnologyCRMEnterprise SoftwareSoftware
Responsibilities
Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer
Create and process subscription and renewals opportunities and quotes in a timely and accurate manner
Answer customer questions about the order process and provisioning status
Collect relevant documentation to close out opportunities
Daily navigation in a CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes
Working on special projects, as needed
Act with urgency, integrity and a focus on the customer
Qualification
Required
University degree (BA, BSc, BBA) or equivalent work experience
2+ years in a sales supporting function or a customer support environment
Strong written and oral communication skills in English
Intermediate Excel Skills
Experience working in a CRM system
Strong organizational and time management skills, attention to detail
Must be highly self-motivated and able to work independently
Preferred
Enjoy solving problems. If you don't know the answer, you'll dig until you find it
SaaS experience
Experience with MS Office (PowerPoint, Word)
Experience with Google Suite (Docs, Sheets, Slides)
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Company
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.
5001-10000 employees
H1B Sponsorship
Veeva Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (60)
2023 (52)
2022 (73)
2021 (55)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M
Leadership Team
Peter Gassner
Founder and CEO
Mitch Wallace
Retired - Co-Founder and VP Operations
Recent News
2026-01-09
2026-01-06
2026-01-06
Company data provided by crunchbase