Lakeland Community College · 3 days ago
Full-time Supervisory/Professional: Manager of Network Operations
Willoughby, OH
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $96K/yr
5+ years expLakeland Community College is a higher education institution serving over 6,500 students annually, currently undergoing a transformation in its campus and culture. The Manager of Network Operations is responsible for overseeing the college’s networking and infrastructure environment, ensuring stable and secure network operations while managing a team of network administrators and coordinating budgeting and vendor management.
CommunitiesHigher EducationTraining
Responsibilities
Supervise the Network Operations team, providing leadership, direction, and performance management
Manage operational budgets for networking, telephony, and infrastructure systems; prepare cost analyses and recommend resource allocations
Oversee administration and support for enterprise infrastructure including:
Windows and Linux servers
Cisco network infrastructure (LAN/WAN, wireless, firewalls)
Cisco WebEx cloud phone system
Security systems (video surveillance, door access, panic alarms)
Data center operations, power, and cooling
Cloud-based platforms and integrations
Load balancing and redundancy solutions
Wi-Fi infrastructure and performance monitoring
Backup systems and offsite backup locations
Hardware and software lifecycle tracking (procurement, assignment, retirement)
Ensure monitoring, troubleshooting, and timely resolution of infrastructure incidents
Maintain system security through risk assessments, patching, and monitoring, in coordination with Information Security
Oversee enterprise cybersecurity tools, SSL certificates, and compliance with regulatory requirements
Coordinate support for enterprise document management solutions and related scanning systems
Manage copier and printer fleet, fax services, and vendor relationships to ensure cost-effective and reliable service
Oversee vendor contracts, renewals, and service-level agreements, ensuring timely review and budgeting accuracy
Manage enterprise internet connectivity and external service providers (e.g., OARnet, Spectrum)
Coordinate disaster recovery and business continuity preparedness related to networking and infrastructure
Maintain detailed operational and technical documentation, ensuring processes and standards are well-documented and current
Collaborate with other IT staff and departments to design and implement infrastructure projects
Perform related duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum of five years of progressively responsible networking and systems administration experience, with at least two years in a supervisory/lead role
Demonstrated experience with Windows and Linux system administration in a TCP/IP environment
Experience with enterprise networking technologies (Cisco preferred), firewalls, VPN, and load balancing
Familiarity with data center management, cloud infrastructure, Wi-Fi, and virtualization
Strong leadership, organizational, and planning skills
Excellent verbal and written communication skills
Ability to coordinate people and processes in team efforts, including under pressure
Ability to manage budgets and track costs effectively
Ability to manage hardware and software lifecycle tracking (procurement, assignment, retirement)
Ability to develop and maintain technical documentation
Ability to work independently with minimal supervision while balancing multiple priorities
Medium: Ability to grasp, lift or carry items weighing up to 25 lbs., occasionally above head
Preferred
Experience managing security systems (video, access control, panic alarms) preferred
Higher education experience desirable
Benefits
Medical
Dental
Vision
Life insurance
Long-term disability
Vacation and personal days
Holiday and sick time
Company
Lakeland Community College
Lakeland Community College provides quality learning opportunities to meet the social and economic needs of the community.
501-1000 employees
H1B Sponsorship
Lakeland Community College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$4.2MKey Investors
US Department of Commerce, Economic Development Administation
2022-09-27Grant· $4.2M
Leadership Team
Dawn Plante
Chief Communications Officer and Vice President for Community and College Relations
Rick Penny
Chief Information Officer
Recent News
Business Wire
2023-09-22
Company data provided by crunchbase