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DyStar · 1 day ago

Senior Account Manager, Consumer Products - Western USA

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

DyStar is a leading specialty chemical company with a heritage of more than a century in product development and innovation from the textile industry. They are seeking a Senior Account Manager for their consumer chemicals division to lead sales and build key relationships with sugar producers and potato processors. The successful candidate will develop and implement sales strategies, grow territory, and ensure customer satisfaction in the food industry.

ChemicalManufacturing

No H1B

Hiring Manager

Lorie Edge Sycamore, PHR

Responsibilities

Develop plans to grow territory by achieving new business. Visit customers and key targets at regular intervals to identify needs and sales opportunities

Build and develop customer relationships as a platform for sustainable business and control expenses within the area of responsibility

Align account information and product and services strategies with Sales Manager, ensuring DyStar is positioned to meet new market and industry demands

Submit reports on sales activity regularly in the CRM software and maintain clear and updated records for all leads and customers

Develop and communicate customer demand forecasting to feed Sales Team and internal supply chain planning functions

Recapture lost sales and expand sales of products at assigned customer according to business goals. Drive key initiatives for sales pipeline growth

Alignment of customer programs by preparing program account agreements that detail specific products and services and timelines

Provide customers with balanced product recommendations from company’s product range to meet industry needs

Assure Pricing files and customer profiles of all assigned customers are up to date as well as all critical customer information is maintained in CRM

Review and communicate customer quality issues to the team and overseeing their resolution to assure customer satisfaction in accordance with ISO procedures

Review complaint resolution with customer contact to assure customer satisfaction

Develop required data for planning and budgeting purposes

Travel 30 – 40%

Qualification

Sales experienceChemicals industry knowledgeFood grade defoaming agentsCRM tools proficiencyKey account planningPlanning skillsOrganization skillsDecision makingProblem solvingProject managementCommunication skillsWriting skills

Required

10 years of experience in the chemicals industry

Minimum of 5 years of sales experience in processing aids for the food industry, including food grade defoaming agents (defoamers/antifoams)

10-15+ most recent years in the chemicals industry

Selling experience must be related to consumer products, specifically food grade defoaming agents (defoamers)

Minimum 5-7 most recent years in food related chemicals markets

Must have working knowledge of CRM tools, formal call planning and call reporting, formal pre-call planning and experience with key account planning tools

Must have organization, planning, decision making, problem solving, project management, etc

Excellent computer, communication and writing skills are necessary

Preferred

BS/BA degree, preferably technology/science related degree

Company

DyStar

Welcome to DyStar! DyStar is a leading specialty chemical company with a heritage of more than a century in product development and innovation from the textile industry.

Founded in 1995

Singapore, Central Region, SGP

1001-5000 employees