SoTalent ยท 23 hours ago
Customer Data Strategy & Advanced Analytics Manager (Senior)
SoTalent is seeking a Senior Manager to drive customer data strategy and advanced analytics. This role is responsible for the end-to-end customer data roadmap, focusing on personalization, predictive insights, and enhancing decision-making throughout the customer lifecycle.
Staffing & Recruiting
Responsibilities
Define and lead customer data strategy, architecture, and analytics roadmap
Develop and operationalize predictive models (segmentation, churn, personalization, next-best-action)
Embed analytics and AI/ML into CRM, marketing automation, and CX platforms
Partner with senior stakeholders to translate data into business outcomes
Establish governance for model performance, ethical AI, and data compliance
Lead cross-functional enablement and analytics adoption
Qualification
Required
7+ years in advanced analytics, data science, or related fields
Strong experience with ML, statistical modeling (Python, R), and cloud platforms
Proven success deploying analytics at enterprise scale
Excellent stakeholder influence and executive communication skills
Company
SoTalent
At SoTechTalent, we specialise in connecting forward-thinking tech companies with world-class talent.
Funding
Current Stage
Early StageCompany data provided by crunchbase