Singing River Health System · 1 week ago
Application Analyst - Lead - Ambulatory INTERNAL ONLY
Pascagoula, MS, US
Full-time
Onsite
Mid, Senior Level
3+ years expSinging River Health System is seeking an Application Analyst – Lead who will act as a bridge between end users and the IS applications staff. The role involves supervising a team, managing resources, and coordinating with various departments to tailor clinical systems to meet organizational needs.
Health CareHospitalMedicalNon ProfitSports
Responsibilities
Supervises the appropriate team (i.e. Ambulatory, Rev Cycle, Access, Willow/Beacon, ASAP/Hospice, Beaker/Bugsy, Inpatient, ORCA)
Delegates tasks
Manages resources
Maintains project timelines
Monitors Service Desk tickets for the group
Provides feedback to managers for evaluations
Conducts regular day-to-day communication with Information System teams
Reviews software
Analyzes business operations
Works with application vendors and the clinical, business representatives, and/or subject matter experts to tailor the different system(s) to fit the organization's needs
Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of the different applications
Is the primary support contact and works with the other members of the application team in coordinating efforts and status updates with the end users/operations stakeholders
Coordinates and communicates with the end users and representatives from other organizational departments, such as lab, radiology, pharmacy, and medical records that are impacted by the EMR and other applications
Utilizes advanced knowledge of the software functionality
Maintains knowledge of the implemented clinical, revenue, or ambulatory workflows
Coordinates and a future-state workflow and build the system to support the new workflow
Works in groups within their respective team(s) and across interdisciplinary workgroups to accomplish these goals
Qualification
Required
Associate's degree in a clinical discipline required
A minimum of one (3) years' supervisory or project leadership experience required
A minimum of one (2) years' experience in developing, implementing, operating, or maintaining information systems in integrated healthcare delivery systems including hospitals and/or clinic settings required
Previous installation experience with healthcare system databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required
Current certifications in Epic applications required or obtained within 90 days of date of hire
Must maintain certifications in Epic to retain position
Must have de-escalation training complete by the end of position orientation (90 days); must have appropriate level of de-escalation training
Must demonstrate keen mental faculties/assessment and decision making abilities
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone
Must demonstrate strong written and verbal communication skills
Must possess emotional stability conducive to dealing with high stress levels
Must demonstrate ability to work under pressure and meet deadlines
Attention to detail and the ability to multi-task in complex situations is required
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Must demonstrate the ability to learn and adapt quickly in a fast-paced environment and have the ability to work independently
Work requires a combination of intermediate to complex analytical, clinical, and administrative abilities
Must possess superior customer service skills and professional etiquette
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word
Out of state travel for education purposes required
May require traveling throughout the SRHS service area - with the employee providing his/her own transportation
Preferred
Bachelor's degree in Computer Science, Mathematics, or healthcare-related field preferred
Management and project execution experience medium to large projects preferred
Company
Singing River Health System
Singing River offers award-winning, comprehensive care for every age and stage.
Founded in 1931Pascagoula, Mississippi, USA
1001-5000 employees
H1B Sponsorship
Singing River Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jason McNeil, CPA, MBA
Chief Financial Officer
Laurin St. Pe
Chief Operating Officer
Company data provided by crunchbase