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Cascade Management, Inc. · 2 days ago

Community Manager/ Maintenance Technician

Roosevelt, WA

Full-time

Onsite

Entry Level

$19/hr - $28/hr

1+ years exp

Cascade Management, Inc. provides property and asset management services and is seeking a Community Manager/Maintenance Technician. This role is responsible for the day-to-day operations of assigned properties, ensuring compliance with laws and company policies, and maintaining the physical asset in good repair.

Real Estate

Responsibilities

Responsible for tracking and reconciling properties' Accounts Receivables

Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property

Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices

Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents

Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times

Complete and submit timely weekly reports; maintain neat and legible records at all times

Assist Portfolio Managers in preparing for property inspections

Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired

Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand

Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance

Ensure compliance with applicable federal and state regulations associated with business operations

Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants

Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred

Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies

Responsible for responding to resident complaints

Understand rental agreement and residency policies and be able to explain them to residents

Maintain building by performing minor and routine painting, plumbing, construction, janitorial, and other related maintenance activities when required

Ensure that all repairs are handled in a timely and appropriate manner

Initiate, perform, and oversee maintenance projects up to $300; PM approval needed for anything in excess of $300

Pick up trash on grounds. Keep breezeways, sidewalks, and grounds clear of clutter and debris

Clean and turnover vacant apartments to include all actions necessary to make the apartment rent-ready for the next tenant

Conduct move-out inspections and reporting, check smoke detectors on a regular basis to ensure proper operation, perform other inspections when directed or required

Requisition supplies; purchase tools and equipment (subject to supervisor approval); keep storeroom/shop clean, safe, and organized

Prepare and complete maintenance requests, work orders, and update Property Maintenance Log daily

Perform regular preventative maintenance inspections of all units

Notify the Regional Portfolio Manager of safety-related issues and lease agreement violations

Respond promptly to after-hours calls and complete necessary repairs

Assist in setting specifications, solicit bids, review independent contractor qualifications, and monitor performance to ensure conformance to contract specifications for major renovations or repairs

Travel as required for in person classes and annual education conferences

Regular and reliable attendance during scheduled hours

Perform other duties as assigned

Qualification

Property ManagementMaintenance SkillsFinancial ManagementCommunication SkillsProblem SolvingOrganizational Skills

Required

High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience

Valid Driver's License and insurance is required

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Employees must supply their own tools to perform maintenance work at worksites. A list of required tools to perform the basic maintenance functions of the job description must be able to be obtained within 60 days of employment