CooperSurgical · 1 day ago
Inside Sales Representative- Tucson, AZ
Tucson, AZ
Full-time
Onsite
Entry Level
2+ years expCooperSurgical is a leading fertility and women’s healthcare company dedicated to supporting patients during important healthcare moments. The Inside Sales Representative communicates with expectant families about cord blood banking options, providing superior service and information to help them make informed decisions.
Health CareMedical DeviceWomen's
Responsibilities
Educate families on their cord blood banking options, empowering them to make an informed decision
Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions
Remain current on all procedural activities and follow ups
Remain current on all training and other administrative tasks
Meet or exceed monthly, quarterly, and yearly sales and client service goals
Adhere to all Consumer Sales processes and policies
Review recorded calls with the manager to identify best practices and areas of opportunity
Ensure quality standards are met per company Quality Policy
Generate IRs to capture client and other relevant issues
May be trained as a mentor/trainer
Ensure client data, including personal, credit card and medical information is protected
Qualification
Required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Knowledge of Siebel Systems, Inc. Contact Management systems
Knowledge of Microsoft Internet Explorer Internet software and Microsoft Excel Spreadsheet software
Familiarity with MS Office
May be required to work hours (weekends/holidays) outside the normal business schedule
Responsible for monitoring work hours to avoid the accrual of overtime. Overtime must be approved by a manager
May be required to be accessible by pager/cell phone during off hours
Work hours dictated by requirements of the Consumer Sales department
Bachelor's degree or combination of equivalent experience above
Preferred
2+ years of previous inside sales or call center experience is a plus/preferred
Benefits
Medical coverage
401(k)
Parental leave
Fertility benefits
Paid time off for vacation
Personal, sick and holidays
Multiple other perks and benefits
Company
CooperSurgical
CooperSurgical provides a full portfolio of medical and surgical products. It is a sub-organization of The Cooper Companies.
1001-5000 employees
H1B Sponsorship
CooperSurgical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (10)
2022 (13)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Lisa Fawcett
Executive Vice President, Strategy & Market Development
Recent News
MarketScreener
2025-08-29
2025-08-27
Company data provided by crunchbase