Smart City Networks · 3 months ago
Customer Service and Sales Representative I
Washington, District of Columbia, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrSmart City Networks is a technology partner that supports major events across the country by providing reliable internet and telecommunication services. The role of Customer Service and Sales Representative I involves assisting guests during live events, processing service orders, and ensuring smooth operations behind the scenes.
Cyber SecurityDigital EntertainmentDigital SignageElectronicsFacility ManagementInformation TechnologyInternet of ThingsISPSecurityWireless
No H1B
Responsibilities
Welcome and assist guests at the service desk during live events
Process service orders and payments using our internal systems
Answer questions, provide support, and offer service recommendations
Work closely with our operations team to make sure services are delivered on time
Keep customer documentation organized and accurate
Learn to spot opportunities for upselling additional services
Qualification
Required
High school diploma or equivalent
Friendly, clear communicator with great people skills
Comfortable using computers and learning new tools
Organized, self-motivated, and a team player
Able to work a flexible, event-based schedule (including evenings, weekends, and holidays)
No prior experience needed, we provide training
You must be authorized to work in the U.S. (we are unable to provide visa sponsorship)
Employment is contingent upon a successful background check
Benefits
Medical, dental, and vision coverage
Prescription drug benefits
Paid time off
$50 Metro Card per Month
Supplemental accident, critical illness, and hospital care
Flexible Spending Account (FSA)
Short-term and long-term disability insurance
Basic and voluntary life insurance and AD&D
Employee wellness programs
Tuition reimbursement
Life Assistance Program (LAP)
401(k) retirement plan
Front-row access to exciting events and conventions
Fun, supportive team atmosphere
Company
Smart City Networks
Smart City is the nation’s leading provider of event telecommunications and technology in the convention industry.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Martin A. Rubin
CEO & President
Karen Linder
CFO | Chief Financial Officer | Executive
Recent News
2025-06-13
Company data provided by crunchbase