Neighborhood Health Association · 2 months ago
Chief Operating Officer (COO)
Toledo, Ohio, United States
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $117K/yr
5+ years expNeighborhood Health Association (NHA) is Northwest Ohio’s largest community health center system, and they are seeking a Chief Operating Officer (COO) to drive operational excellence and oversee daily operations. The COO will work closely with the CEO and executive team to guide organizational functions, enhance performance, and ensure regulatory compliance.
Health Care
Responsibilities
Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO
Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards
Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations
Provide leadership and oversight for multiple departments, including IT and Quality
Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements
Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance
Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth
Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts
Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy
Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team
Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation
Provide timely and accurate operational reports to the CEO
Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements
Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation
Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency
Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines
Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company’s mission and long-term vision
Qualification
Required
Bachelor's degree required in business or related field
Minimum 5 years of executive level operational experience required in a multi-site healthcare system
Ability to manage multiple projects concurrently in a fast-paced changing environment
Highly experienced in a strategic planning, budget development and contract execution
Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making
Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance
Exceptional executive presence, business acumen and presentation skills
Proven ability to manage projects and organizational initiatives from inception through completion
Preferred
Master's degree preferred
FQHC experience highly preferred
IT strategy and management experience preferred
Experience in Quality programs or in the implementation and management of accreditation or regulatory programs
Knowledgeable of managed care contracts and MCOs with negotiation ability
Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements
Company
Neighborhood Health Association
Neighborhood Health Association ensures access to quality medical care for anyone in need, through effective delivery of services.
201-500 employees
H1B Sponsorship
Neighborhood Health Association has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase