DXC Technology · 1 day ago
Senior Manager, Account Executive – Insurance
Plano, TX
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expDXC Technology helps global companies run their mission critical systems and operations while modernizing IT and optimizing data architectures. The Senior Manager, Account Executive – Insurance is responsible for overseeing the financial, operational, and delivery performance of existing Life & Annuities insurance accounts, ensuring profitable growth and exceptional customer satisfaction.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Build and deepen trusted relationships with senior leaders across L&A customers, including Operations, IT, Claims, Actuarial, Distribution, Policy Admin, and Customer Experience
Conduct regular QBRs aligned to the insurer’s business strategy — including modernization, digital transformation, cost optimization, and regulatory readiness
Drive customer satisfaction and experience improvements, targeting a 50+ NPS
Achieve 100% of revenue and profit targets for each assigned L&A account
Ensure successful delivery of services and solutions across:
Policy administration (new business, underwriting, policy servicing)
Claims processing
Billing & payments
Customer experience platforms (portals, CRM, digital servicing)
Infrastructure/Cloud operations supporting the insurance ecosystem
Legacy modernization and transformation programs
Monitor contractual obligations including SLAs, E&Os, data privacy, and regulatory thresholds
Maintain a disciplined approach to DSO, forecasting accuracy, and AOP alignment
Identify and support upsell/cross-sell initiatives such as:
L&A modernization projects
Cloud adoption and migration programs
Data insights/analytics solutions
Automation and AI-enhanced workflows
Customer experience initiatives
Manage monthly forecasts for revenue, costs, and growth tied to insurer projects, run-rate services, and upcoming renewals
Interpret market dynamics affecting L&A carriers—interest rate changes, product pressures, regulatory changes—and adjust account strategies accordingly
Build and execute multi-year account strategies aligned to the insurer’s roadmap (e.g., transformation, cost reduction, digital service expansion)
Serve as the primary point of contact for L&A stakeholders, providing insights on delivery, modernization options, and business value realization
Translate business challenges (e.g., aging legacy systems, claims leakage, call center inefficiency) into solution conversations with DXC teams
Prepare and deliver executive-level reports, proposals, and value updates that highlight performance, risk areas, and opportunities
Lead virtual teams across delivery, solutioning, finance, compliance, and transformation programs supporting the account
Provide guidance and leadership to account managers, delivery leads, and SMEs, ensuring strong collaboration and role clarity
Ensure the right capabilities are engaged (L&A SMEs, transformation leads, cloud architects, compliance experts) to support customer outcomes
Promote learning, professional growth, and a culture centered on customer success and operational excellence
Be a role model for DXC values, demonstrating integrity, discipline, and accountability
Understand and manage the contractual, financial, reputational, and regulatory risks specific to insurance engagements, including:
Data privacy and security
Claims and policy data accuracy
State regulatory compliance (e.g., DOI requirements)
Customer information handling
Ensure all transformation and run-rate services are executed with compliance, audit-readiness, and quality
Qualification
Required
Bachelor's degree in a relevant field or equivalent experience
8+ years of experience working with or within an insurance organization (Life & Annuities strongly preferred)
3+ years in account leadership or client-facing delivery roles managing large-scale insurance accounts or programs
Demonstrated success achieving revenue and profitability targets while delivering high-quality services
Strong strategic planning, communication, and relationship-management skills
Familiarity with L&A systems, processes, and ecosystem solutions (policy admin, claims, billing, distribution, digital CX)
Continuous learner with strong interest in industry trends—AI in underwriting, cloud, modernization, regulatory changes, etc
Preferred
Advanced degree in business, insurance, or a related field
Relevant certifications: Certified Account Manager (CAM), Certified Strategic Account Manager (CSAM), Insurance-specific certifications (e.g., LOMA, ALMI, FLMI) are a strong plus
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase