Alpha Consulting Corp. · 4 weeks ago
CSC Customer Service Specialist 1
Temple, TX
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrAlpha Consulting Corp. is a consulting firm that specializes in connecting candidates with rewarding job opportunities. They are currently seeking a Customer Service Specialist 1 to handle a high volume of calls, manage various types of inquiries, and ensure effective call routing.
ConsultingPharmaceuticalStaffing Agency
Responsibilities
Handle 175–300 calls per day during Day Shift, 150–200 calls during Second Shift, and over 100 calls on busy nights
Adapt to unique or challenging situations on calls
Route calls appropriately
Monitor medical support and emergency calls
Qualification
Required
Must be a quick thinker, able to handle unique or challenging situations on calls
Should be able to think quickly and adapt during calls
Must know how to route calls appropriately
During the interview, candidates will be assessed on their ability to multitask effectively
Preferred
Dispatcher experience is a plus, but not mandatory
Company
Alpha Consulting Corp.
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994.
Founded in 1994
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase