Gift/Merchandise Team Lead jobs in United States
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Buc-ee's, Ltd. · 4 days ago

Gift/Merchandise Team Lead

Buc-ee's, Ltd. is a leading retail company, and they are seeking a Gift/Merchandise Team Lead to deliver assertive leadership to promote a Clean, Friendly, and In-Stock experience for customers. The role involves managing store personnel, resolving customer issues, and ensuring compliance with safety regulations while working in a fast-paced environment.

E-CommerceFood and BeverageRetail

Responsibilities

Illustrate competent knowledge of various Point Of Sale and transaction devices
Reconcile multiple shift reports
Resolve customer issues in a friendly and professional manner
Assign and inspect elements listed on shift duty list
Communicate professionally with the Store General Manager and employees
Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
Assure safety rules and regulations are implemented and followed
Ability to work on the store’s busiest days
Ability to work a rotating schedule that alternates between day and night
Maintain Regular and prompt attendance
Effectively and efficiently complete tasks
Interact professionally with team members
Ability to work in a fast paced, high pressure environment
Prolonged walking or standing for 8-12 continuous hours
Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualification

Point Of Sale systemsRetail management experienceCustomer serviceCommunication skillsWork under pressure

Required

Ability to manage store personnel
Protect quality and promote customer service
Illustrate competent knowledge of various Point Of Sale and transaction devices
Reconcile multiple shift reports
Resolve customer issues in a friendly and professional manner
Assign and inspect elements listed on shift duty list
Communicate professionally with the Store General Manager and employees
Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
Assure safety rules and regulations are implemented and followed
Ability to work on the store's busiest days
Ability to work a rotating schedule that alternates between day and night
Maintain Regular and prompt attendance
Effectively and efficiently complete tasks
Interact professionally with team members
Ability to work in a fast paced, high pressure environment
Prolonged walking or standing for 8-12 continuous hours
Employee must be able to perform essential functions of the job with or without reasonable accommodation

Preferred

High school diploma or equivalent
Retail or management experience

Benefits

Medical
Dental
Vision
3 Weeks Paid Time Off
401k 100% Match up to 6%

Company

Buc-ee's, Ltd.

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Buc-ee's - the fun store! At Buc-ee’s, we consistently look for passionate individuals with the desire and ability to provide exceptional service, to be part of a dynamic team, and to self-manage.