Apex Premier Management · 3 days ago
Wireless Solutions Sales Associate
Visalia, CA
Full-time
Onsite
New Grad, Entry LevelApex Premier Management is a dynamic sales and marketing firm in Fresno, CA, seeking a Wireless Solutions Sales Associate to represent the AT&T business services portfolio. The role involves guiding business customers through the setup of wireless services, providing hands-on training, and ensuring a smooth enrollment experience.
Marketing & Advertising
Responsibilities
Directly engage with prospective wireless business customers who are ready to sign up for services, providing clear guidance through the final enrollment stages
Explain wireless plans, terms, conditions, and pricing with clarity and patience, ensuring customers fully understand their new service in the sales process
Guide customers step-by-step through the sales process for wireless activation and device setup
Precisely collect and enter customer data into designated wireless provisioning systems, verifying accuracy and completeness for activation
Perform device activations and basic setup procedures efficiently
Address any final customer questions or concerns regarding their new wireless service, providing reassuring and accurate information directly
Collaborate seamlessly with direct sales and customer service teams to ensure a smooth transition for the customer from initial interest to active wireless service
Proactively identify and troubleshoot basic enrollment or activation obstacles, escalating complex issues as needed to ensure customer satisfaction
Qualification
Required
Experience in direct customer service, administrative support, retail, or roles requiring high attention to detail
Exceptional verbal communication skills, with the ability to convey detailed information clearly
High degree of accuracy and meticulous attention to detail in sales entry and documentation
Strong organizational skills
A proactive, customer-centric mindset with genuine empathy and a commitment to ensuring positive experiences
Demonstrated ability to follow established processes and procedures precisely
Professional demeanor and integrity in handling sensitive customer information
Benefits
Comprehensive training and support
Company
Apex Premier Management
We offer tailored solutions designed to drive powerful results based on each client’s unique needs, challenges, and goals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase