MBE CPAs ยท 2 weeks ago
Client Success Representative
MBE CPAs is a team of accounting experts who use industry-based knowledge to help others succeed in their financial journeys. The Client Success Representative will serve as the office receptionist, providing administrative assistance and exceptional customer service to clients and visitors.
AccountingConsultingFinancial Services
Responsibilities
Greeting and directing clients and visitors by phone, email, or in person
Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc
Assisting clients with requested information, delivery of documents and payments, and general inquiries
Assist with preparation of paperwork and delivery of tax returns to clients
Assisting Payroll Solutions affiliate with processing payroll as needed
Qualification
Required
Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook
Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person
Strong attention to detail and accuracy
Previous experience in a related receptionist or administrative support role highly desired
Benefits
Competitive medical, dental, and vision insurance plans.
FSA/HSA account options.
Paid Time Off (PTO).
401k employer matching program to save for retirement.
Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
Bonuses for helping with business development leads.
Incredible potential for upward mobility and career growth.
4 different health insurance plan options through Dean.
Dental insurance through Delta.
Employer paid life insurance.
Voluntary supplemental insurances.
Unlimited opportunities for training and growth.