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H-E-B · 1 day ago

Kerrville 02 Service - Cross Functional Specialist - Part-Time

Kerrville, TX

Part-time

Onsite

Entry Level

$17/hr - $17/hr

1+ years exp

HEB is a community-focused grocery retailer that values its Partners. As a Cross-Functional Specialist, you will provide general customer service and perform various duties across multiple departments, ensuring a welcoming environment for customers.

Retail

Growth Opportunities

Responsibilities

Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection

Performs stocking and replenishment, product returns and rotation, product selection, service support, receiving and inventory accuracy, and additional duties across total Store, in multiple departments

Complies with Store and department SOPs, policies, and applicable laws

Gains knowledge of multiple departments; applies understanding of processes / policies

Uses suggestive selling techniques to meet customer needs and build department sales

Works a flexible schedule to accommodate shifts of different departments

For the Service cross functional team, works as a Checker when not performing Cross Functional duties

Receives / ensures accuracy of all incoming loads (H-E-B, DSD)

Ensures communication of vendor stock conditions / levels to appropriate parties

Can step in in absence of the Lead; may train Partners on the team

Perform duties in technical or perishable areas such as bakery, floral, market, etc. and operate power equipment

Performs Cross Functional Rep duties as needed

Ensures compliance with departmental / Store SOPs for food safety and sanitation; ensures compliance with receiving-related guidelines / SOPs

Properly operates and maintains all equipment

Qualification

Customer serviceComputer systems knowledgeInterpersonal skillsAttention to detailPlanningOrganizingVerbal communicationWritten communicationAdaptabilityIndependent work