Field PC Technician III jobs in United States
info-icon
This job has closed.
company-logo

Albertsons Companies · 3 months ago

Field PC Technician III

Albertsons Companies is at the forefront of the revolution in retail and is seeking a Field PC Technician III to provide IT support across 50+ retail grocery stores in Glen Mills and the surrounding area. The role involves deploying equipment, installing hardware and software, and troubleshooting various technology systems to ensure optimal operations in their stores.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Support standard hardware platforms and systems installed throughout Acme
Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers
Provide complete recoverability of systems and applications
Troubleshoot resolution
Installation of new hardware and software
Provide customers with IT support; meet goals for service level agreements
Provide network and remote connectivity (hardware/software) support
Maintain equipment inventory controls and policies
Interface with all Corporate IT groups for on-site support and technology resolutions
Adhere to repair standards and service levels established
Driving is required for this Zone Service Area
Role includes up to 90% travel
While primarily day shifts, flexibility with schedule is needed with advance notice given

Qualification

IT SupportHardware InstallationTechnical SupportWindowsMS OfficeRetail SystemsCustomer ServiceProblem-SolvingCommunication SkillsCollaboration

Required

High school graduate
Information Technology project implementation exposure with 5+ years technical systems
2+ years of technical support experience
Must have a good, safe driving record
Must have a reliable vehicle for this position
Excellent telephone, customer service and problem-solving skills
Excellent communication and Interpersonal skills
Working knowledge of IT hardware, installation models and Windows, MS Office, and related applications
Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization
Flexibility to work a variety of shifts, day, evening and overnight, as well as on-call support capacity
Strong sense of urgency, business ethics, dependability and follow through
Must be able to lift up-to 50 pounds of equipment
Some twisting and turning with equipment installs

Preferred

BA/BS degree preferred
3+ year's technical/training/hardware certifications preferred
2+ years' experience with retail store systems, technology systems and hardware preferred
2+ years' experience with installation and configuration of desktop and peripheral technology preferred

Benefits

$2000 Signing Bonus

Company

Albertsons Companies

company-logo
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.

Funding

Current Stage
Public Company
Total Funding
$3.25B
Key Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO

Leadership Team

leader-logo
Susan Morris
Chief Executive Officer
linkedin
leader-logo
Sharon McCollam
President & Chief Financial Officer
Company data provided by crunchbase