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Valley Hospitality · 2 weeks ago

Hotel Group Sales Manager

Columbus, GA

Full-time

Onsite

Mid Level

Valley Hospitality is focused on increasing revenue for the Marriott by providing excellent customer service to build customer loyalty and a strong client base. The Hotel Group Sales Manager is responsible for scheduling sales appointments, maintaining client relationships, and ensuring effective sales efforts are conducted daily.

Event ManagementTourismTravel

Responsibilities

Schedule sales appointments to assure maximum effectiveness in the market

Attend and participate in all meetings and training as required by Valley Hospitality Services standards in the designated time constraints

Works in close cooperation with other hotel managers in arranging accommodations, services or special events for booked business

Maintains client database management files

Acquires a complete and thorough understanding of the property

Observes and participates in day-to-day operations

Establishes a pleasant relationship with all staff

Maintains detailed traces to ensure that every existing account is called a minimum of twice monthly to remind them of the property, make them aware of any special promotions and thanks them for their past business

Assists with incoming sales calls

Responds to all incoming inquiries within 24 hours

Prepares contracts for groups with 10+ sleeping rooms per night, completes all correspondence in a timely manner

Follows-up with reservation services to ensure their receipt and understanding of group contract

Fallows-up with groups on signed contracts to ensure booking and reminds of cutoff dates

Participates in sales meetings

Meets outlined sales call goals each month with detailed sales reporting

Maintains a pleasant relationship with clients at all times

Meets with clients on a walk-in-basis to answer questions, give tours, and helps sell them on the hotel

Rotation in Manager-on-duty (MOD) program

Perform other duties as requested by Director of Sales and General Manager

After group booking is complete, complete resume and submit to DOS