Client Support Manager jobs in United States
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GoodLeap ยท 1 day ago

Client Support Manager

positionPlano, TX
timeFull-time
remoteOnsite
seniorityMid Level
money$21/hr - $21/hr

GoodLeap is a technology company delivering financing and software products for sustainable solutions. The Client Support Manager will work with installers to enhance the customer experience, manage project pipelines, and conduct data analysis to identify improvement areas.

Financial Services
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H1B Sponsor Likelynote

Responsibilities

Provide our customers with world-class customer service. Help resolve questions or concerns
Strategically partner with installers on ways to improve the customer experience. Be a supportive and collaborative partner our installers can rely on
Effectively manage a pipeline of projects to completion
Conduct collaborative investigations into possible fraudulent or suspicious activities
Analyze data and spot trends
Conduct monthly partner due diligence checks

Qualification

Customer serviceData analysisProject managementKnowledge in solarExcel proficiencyMulti-taskingRecord keepingInteraction with partnersIndependent workCommunication skills

Required

Strong ability to multi-task
Ability to work independently
Effectively interact with high profile partners
Excellent written and verbal communication skills
Knowledge in solar, mortgage and finance
Ability to manage projects from start to finish
Diligent record keeping
Superior customer service skills
Proficient with Excel and analyzing data

Company

GoodLeap

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GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
dateFounded in 2015
location
Roseville, CA, US
people-size501-1000 employees
web-link
https://www.goodleap.com

H1B Sponsorship

GoodLeap has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (6)
2022 (7)
2021 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Hayes Barnard
Founder, Chairman and CEO
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John Shrewsberry
Chief Financial Officer
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Company data provided by crunchbase