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Meta · 2 days ago

Systems Program Manager, GO Systems

Sunnyvale, CA

Full-time

Onsite

Senior Level, Lead/Staff

$152K/yr - $214K/yr

12+ years exp

Meta is a technology company that builds tools to connect people and empower communities. They are seeking a Systems Program Manager for their GO Systems team, which focuses on delivering systems and tooling strategies to enhance operational efficiency. The role involves program management, cross-functional partner engagement, and implementing tooling changes into operations.

Computer Software

Comp. & Benefits

Responsibilities

Systems Program Managers within GO Systems contribute to advancing GO’s tooling strategies across three categories of jobs to be done:

Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)

Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources

Implementing Tooling Changes into Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing expert opinion as GO’s tooling subject matter experts

Systems Program Managers meet these responsibilities by exercising the following foundational skillsets:

Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness of program and project management best practices is essential to delivering technically sound solutions at scale for Operations

Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations

Qualification

Program ManagementTechnical ProficiencyProject ManagementCross-Functional EngagementScripting/Programming LanguagesAnalytical MindsetCommunication SkillsProblem-Solving Skills

Required

Bachelor's degree in a directly related field, or equivalent practical experience

12+ years of experience with end-to-end project management in a product, technical, and/or operations environment

Experience initiating and driving multiple projects simultaneously with minimal guidance

Experience with systems and tools used by Operations teams

Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)

Demonstrated experience in creating reference documents and communicating them with stakeholders

Strategic thinker with problem-solving skills, and analytical mindset

Communication & Documentation Skills: Effective communication and rudimentary documentation skills are a core expectation of all Systems Program Managers

Experience with tools supporting Operations functions and technical proficiency about systems ecosystems is a must for this role

Preferred

1+ years of experience using at least one scripting or programming language (SQL, PHP, Python, Haskell)

3+ years of experience working directly with technical teams to scope requirements, create Service Level Agreements (SLAs), reporting on critical metrics and drive technical decisions

Experience working at the nexus of product (engineering) and operations (integrity, support, or annotations functions)