Credit9 · 2 weeks ago
Loan Consultant
Irvine, CA
Full-time
Onsite
Entry, Mid Level
$19.50/hr - $19.50/hr
2+ years expCredit9 is a growing company seeking a motivated Loan Consultant to join their team. The role involves assisting consumers through the loan application process, engaging with a high volume of leads, and guiding borrowers to the best loan options for their financial needs.
Financial Services
Responsibilities
Field inbound calls from prospective borrowers seeking a debt consolidation loan
Prescreen loan applicants for creditworthiness and present loan products to meet their unique financial situation and requirements
Present loan options tailored to the client’s financial needs and requirements
Manage a large volume of calls and emails from prospective borrowers
Become a subject matter expert in unsecured lending programs, rates, and guidelines
Review credit liabilities and income to determine an accurate debt-to-income ratio
Obtain required loan documentation in accordance with Underwriting guidelines
Review income, assets, and credit documentation for accuracy and compliance with relevant regulations
Answer customer questions and resolve challenges during the loan application and funding processes
Request additional documentation when needed to support a loan decision
Effectively communicate loan decisions and next steps to customers
Qualification
Required
2+ years of experience with consumer lending, credit lending, or sales
2+ years of consumer direct or wholesale lending experience
Ability to problem-solve and propose alternate loan terms
Ability to concisely communicate directly with loan applicants and team members
Ability to function in a fast-paced and competitive environment
Ability to solve problems while maintaining a positive attitude
Ability to retain information and exercise sound judgment consistently
Proficiency with Microsoft Office, Google Suite, and CRM systems
Passionate about helping customers achieve their financial goals
Strong organization, time management, and multitasking skills
Detail-oriented with the ability to apply policies, procedures, and underwriting guidelines
Ability to meet sales goals
Preferred
Bachelor's degree preferred, but not required
Previous sales experience in a high-volume call center is a plus
Benefits
Ongoing training and development
Opportunity for career advancement
Medical
Dental
Vision
Company Paid Group Life / AD&D Insurance
7 Paid Holidays and 2 Floating Holiday Days to use at will
Paid Time Off
Flexible Spending/HSA
Employee Assistance Program (EAP)
401(k) match
Referral Program
Company
Credit9
No matter how you got here, we will help you all along the way. We'll walk with you down any path you choose, providing support when you need it.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Nima J. Vahdat, CMB
EVP, General Counsel & Chief Compliance Officer
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