Apple · 6 days ago
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Santa Rosa, CA
Full-time, Part-time
Onsite
New Grad, Entry Level
$23/hr - $29.99/hrApple is a leading technology company that emphasizes inclusion and customer experience. As a Specialist, you will build brand loyalty by delivering exceptional customer service, understanding customer needs, and presenting relevant Apple products and services.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities
Maintain accuracy and follow guidance
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities
Qualification
Required
Availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store
Reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Preferred
Demonstrate knowledge of Apple products and services
Personalize solutions based on customer needs, and effectively communicate them
Work in a fast-paced environment, often supporting multiple customers at the same time
Work in a team environment, demonstrating shared responsibility and accountability with other team members
Be curious and open to learning from others and helping each other grow
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience
Be trusted with sensitive or confidential information, keeping with Apple's core values
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses - including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
Founded in 1976
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase