The Travel Corporation ยท 1 month ago
Business Process Reengineering Analyst
Cypress,CA,US
Full-time
Onsite
Mid Level
$70K/yr - $90K/yrThe Travel Corporation (TTC) is a global leader in the travel industry, dedicated to creating enriching experiences for travelers. The Business Process Reengineering Analyst will play a crucial role in analyzing and optimizing business processes to improve efficiency and support the company's Value Creation Plan.
TourismTravel
Responsibilities
Lead discovery and documentation of current-state business processes across functions (e.g., Sales, Marketing, Contact Center, Product, Finance)
Conduct root cause analysis to uncover inefficiencies, bottlenecks, or redundancies and identify automation or system enhancement opportunities
Collaborate with stakeholders to co-design future-state workflows that support transformation initiatives and commercial objectives
Translate business needs into structured requirements, user stories, or process documentation to guide technology or operational changes
Partner with cross-functional teams to ensure alignment between solution design and frontline/user experience
Contribute to the development of operational SOPs and training documentation to support consistent rollout and adoption
Work closely with Business Champions, Project Managers, Change and Communications leads, and Technical teams to ensure new processes are feasible and effectively implemented
Support pilot rollouts and UAT testing by validating process effectiveness and ease of execution
Ensure end-user feedback is collected and used to refine process designs post-launch
Identify post-implementation optimization opportunities based on usage patterns, performance data, and stakeholder input
Contribute to a culture of continuous improvement by championing enterprise-wide process visibility and consistency
Ensure that improvements remain aligned to the evolving needs of the VCP and global operating model
Qualification
Required
Experience in process improvement, reengineering, or business analysis across multiple business domains
Proven ability to analyze and optimize complex workflows across departments, not just within a single function
Strong proficiency in process mapping tools and techniques (e.g., Visio, Lucidchart, Miro)
Excellent facilitation and communication skills, with the ability to lead workshops and engage stakeholders at all levels
Preferred
Experience supporting large-scale transformation programs
Certifications such as Lean Six Sigma, CBAP, or BPMN
Company
The Travel Corporation
Worldwide travel expert, with 40 sales offices and 10,000 team members, 2 million customers annually to over 70 countries.
Founded in 1920
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-07-16Acquired
Leadership Team
Chris McConnell
Chief Financial Officer
Chandler Ramirez
Partner Services Coordinator
Recent News
Company data provided by crunchbase