Axelon Services Corporation ยท 3 months ago
CW-SS-Sr Client Service Associate
Chicago, IL
Full-time
Hybrid
Senior LevelAxelon Services Corporation is seeking a Senior Client Service Associate to partner with associates across the Global Client Group. The role focuses on servicing clients and supporting the onboarding of new client accounts while delivering exceptional client experiences.
ConsultingProject ManagementRecruitingStaffing Agency
Responsibilities
Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant business partners
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements, etc.)
Assist team members to ensure ongoing client contractual obligations are being met
Support the fulfillment of ad-hoc client inquiries and requests
Facilitate and oversee client cash flow requests to ensure proper handling
Help manage client communications to ensure timely and proactive updates are provided
Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs
Update and maintain client and authorized third party contact information via CRM application
Support client meeting preparation by facilitating creation of materials
Help identify, escalate and resolve problems for any issues affecting the client experience
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
Supports the completion of due diligence and client questionnaires
Qualification
Preferred
University (Degree) preferred
Relevant work experience
Company
Axelon Services Corporation
For more than 40 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500.
Founded in 1977
501-1000 employees
H1B Sponsorship
Axelon Services Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (14)
2023 (3)
2022 (7)
2021 (17)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Tania Obeid
Chief Executive Officer
Cynthia Lah
Chief Operating Officer
Company data provided by crunchbase