Client Support Manager jobs in United States
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GoodLeap ยท 6 days ago

Client Support Manager

positionBentonville, AR
timeFull-time
remoteOnsite
seniorityMid Level
money$21/hr - $21/hr

GoodLeap is a company focused on providing sustainable financing options to homeowners. The Client Support Manager will work with clients to enhance their customer experience by utilizing data analysis and managing client relationships effectively.

Financial Services
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H1B Sponsor Likelynote

Responsibilities

Provide our customers with world-class customer service
Be a supportive and collaborative partner our installers can rely on
Strategically partner with installers on ways to improve the customer experience
Help resolve any questions or concerns our existing customers may have
Communicating with installers regarding past, present and future projects
Effectively managing a pipeline of projects to completion
Conducting monthly partner due diligence checks
Ability to analyze data and spot trends
Conduct collaborative investigations into possible fraudulent or suspicious activities

Qualification

Customer serviceData analysisProject managementSolar knowledgeBilingual in SpanishMulti-taskingOrganizational skillsVerbal communicationWritten communicationIndependent workInterpersonal skills

Required

Ability to multi task
Work independently
Effectively interact with high profile partners
Superior organizational skills
Exceptional verbal and written skills

Preferred

Solar knowledge preferred
Bilingual in Spanish preferred

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Company

GoodLeap

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GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
dateFounded in 2015
location
Roseville, CA, US
people-size501-1000 employees
web-link
https://www.goodleap.com

H1B Sponsorship

GoodLeap has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (6)
2022 (7)
2021 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Hayes Barnard
Founder, Chairman and CEO
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John Shrewsberry
Chief Financial Officer
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Company data provided by crunchbase