Echo IT Solutions ยท 4 months ago
Desktop Support Engineer -SALT LAKE CITY
SALT LAKE CITY, UT
Full-time
Onsite
New Grad, Entry LevelEcho IT Solutions is seeking a Desktop Support Engineer to provide on-site technical assistance and support. The role involves responding to client queries, troubleshooting hardware and software issues, and maintaining client networks.
AnalyticsArtificial Intelligence (AI)Cloud ComputingConsultingInformation TechnologyMachine LearningWeb Development
Responsibilities
Respond to client queries and provide on-site technical assistance
Ensure consistent operation of client networks, including routers, servers, and other hardware
Diagnose and resolve hardware and software issues
Set up new hardware, software, and operating systems
Provide training and technical support to end-users
Maintain records of issues and solutions in a ticketing system
Work with other IT professionals to ensure seamless support
Qualification
Required
On-Site Support: Respond to client queries and provide on-site technical assistance
Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware
Troubleshooting: Diagnose and resolve hardware and software issues
Installation and Configuration: Set up new hardware, software, and operating systems
Training and Assistance: Provide training and technical support to end-users
Documentation: Maintain records of issues and solutions in a ticketing system
Collaboration: Work with other IT professionals to ensure seamless support
Company
Echo IT Solutions
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development.
Founded in 2021
51-200 employees
H1B Sponsorship
Echo IT Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (16)
2023 (7)
2022 (16)
2021 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase