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Liberty Dental Plan · 3 days ago

Implementation Project Manager (Healthcare or Dental Experience Required)

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $100K/yr

2+ years exp

Liberty Dental Plan is seeking an Implementation Project Manager to lead client-facing initiatives in healthcare and dental sectors. The role involves coordinating project implementations, facilitating communication between teams and clients, and ensuring successful onboarding and operational readiness.

DentalInsuranceMedical

No H1B

Responsibilities

Serve as the primary point of contact during client onboarding and solution deployment

Lead or support operational project implementations requiring cross-functional coordination

Facilitate project meetings, status updates, and stakeholder communications

Create and execute project plans, revising as needed to meet changing requirements

Track project milestones and maintain status documentation for timely completion

Coordinate collection and validation of client data, plan documents, and configuration files

Collaborate with internal teams (Provider Relations, Eligibility, Claims, IT) to fulfill implementation requirements

Respond to client questions and concerns during onboarding

Identify and escalate risks or roadblocks to leadership

Conduct post-implementation reviews to confirm successful setup and transition to account management

Contribute to process improvements to enhance implementation efficiency

Qualification

Healthcare experienceClient onboardingProject ManagementPMP certificationCommunication skillsOrganizational skillsProblem-solving skillsMicrosoft Office SuiteDetail-orientedFast-paced environment

Required

Healthcare or dental experience required - this is not an IT implementation role

Bachelor's degree in Business, Project Management, Healthcare Administration, or related field

Minimum 2 years of experience in implementation, client onboarding, healthcare operations, or project coordination preferred

Proven implementation and project management skills

Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with clients and internal teams

Strong organizational and problem-solving abilities

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); SmartSheet experience a plus

Ability to manage multiple projects and priorities in a fast-paced environment

Understanding of healthcare benefit structures and implementation best practices

Detail-oriented mindset with a focus on documentation and accuracy

Preferred

Project Management Professional (PMP)

Certified Associate in Project Management (CAPM)

Six Sigma

Certified Scrum Master (CSM)

Benefits

Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

100% employer-paid dental coverage for employees and eligible dependents.

Vision insurance with low-cost premiums for employee-only coverage and dependents.

Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

Flexible Spending Accounts for healthcare and dependent care expenses.

Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

Long-term disability coverage.

Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

Employee Assistance Program (EAP) to support mental health and well-being.

Generous vacation and sick leave policies, with the ability to roll over unused time.

10 paid company holidays.

Tuition reimbursement for eligible educational expenses.

Remote or hybrid work options available for various positions.