Client Support Representative / Customer Service Representative jobs in United States
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ROCKSTEADY PROMOTIONS ยท 2 days ago

Client Support Representative / Customer Service Representative

Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience, and they are eagerly searching for a driven individual to step into the Client Support Representative role. The primary function of this role is to increase awareness for the company and its solutions while delivering strategic messaging to all audiences.

AdvertisingBrand MarketingMarketing
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Diversity & Inclusion

Responsibilities

Interact with potential consumers by educating them on products and services our clients provide
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
Complete customer's orders efficiently and accurately

Qualification

Effective communicationCustomer service experienceVersatilityInterpersonal skillsTeam collaboration

Required

0-2 years of experience in a customer-centric role is preferred
High School Diploma or equivalent
Strong ability to communicate effectively
Aptitude for taking on multiple responsibilities with versatility

Preferred

College Degree is preferred but not required

Benefits

Positive and diverse working culture
Opportunities for career advancement
Closures on all major holidays
Travel opportunities and company events
Consistent Schedule and job security

Company

ROCKSTEADY PROMOTIONS

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Rocksteady Promotions is a marketing and advertising agency that provides brand management services.

Funding

Current Stage
Early Stage

Leadership Team

S
S. Joy Gray
National Director Of Operations
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Company data provided by crunchbase