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Triumvirate Environmental · 1 day ago

Technical Services Representative

Cumming, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Triumvirate Environmental is one of the largest environmental services firms in North America, seeking a Technical Services Representative for their Cumming, GA office. This role is responsible for delivering operational and administrative excellence to support sales and technical services teams, ensuring efficient and accurate customer interactions.

Environmental ConsultingRecyclingSustainabilityWaste Management

No H1B

Responsibilities

Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights

Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others

Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding

Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations

Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation

Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes

Provide Quality Control by contacting customers, post-service, to conduct surveys

Attend all sales meetings and other necessary meetings

Provide technical support to Inside and Outside Sales representatives and customers

Assist with the approval of OSS, lab pack, and other job folders

Order and maintain inventory of office supplies

Track some office budgetary items

All other duties as assigned

Qualification

Environmental Science degreeEnvironmental industry experienceMicrosoft Office proficiencyOracle operating systemAnalytical skillsTechnical skillsLeadership potentialCommunication skillsOrganizational skillsTeam playerCreativity in problem-solving