Smart City Networks · 1 day ago
Customer Service and Sales Representative I
Las Vegas, Nevada, United States
Full-time, Part-time
Onsite
Entry Level
$19/hr - $19/hr
1+ years expSmart City Networks is the nation’s leading telecommunications provider for convention centers and meeting facilities, supporting over 3,000 events annually. As a Customer Sales and Service Representative, you will assist customers with technical issues, process orders, and recommend services to enhance their experience.
Cyber SecurityDigital EntertainmentDigital SignageElectronicsFacility ManagementInformation TechnologyInternet of ThingsISPSecurityWireless
Responsibilities
Identify, research, and resolve technical issues with customers’ internet connections
Receive and process customer orders with accuracy and enthusiasm
Recommend and sell value‑added services that enhance the customer experience
Support Field Offices with timely communication and problem solving
Provide on‑site desk support at show locations when needed
Perform additional duties as assigned
Qualification
Required
High school diploma or GED required; AA or BA preferred
Excellent written and verbal communication skills
Strong phone‑based customer service experience and confidence interacting with customers and management
Ability to type 45 wpm
Proficiency with Microsoft Office; familiarity with Word, Excel, Aesop, and 10‑key preferred
Availability for occasional evenings, weekends, and holidays
Ability to work independently and make sound decisions
Preferred
One to three years of customer or exhibitor service experience preferred
Knowledge of data networking products and services is a plus
Company
Smart City Networks
Smart City is the nation’s leading provider of event telecommunications and technology in the convention industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Martin A. Rubin
CEO & President
Karen Linder
CFO | Chief Financial Officer | Executive
Recent News
2025-06-13
Company data provided by crunchbase