CIBC US · 3 days ago
Director, Application Support (Derivatives Technology)
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $180K/yrCIBC is a leading North American financial institution dedicated to building a relationship-oriented bank for the modern world. The Director for Application Support in Derivatives Technology will support complex derivatives platforms, diagnose technical problems, and manage incidents while collaborating with various teams to enhance application functionality and performance.
BankingFinancial Services
No H1B
Responsibilities
Diagnose and resolve technical problems with xTrader and other applications used in Capital Markets
Escalate issues to internal developers, external vendors, or to our infrastructure partners
Provide timely updates to the affected traders and to technology managers
Gather business requirements, for example in anticipation of trading a new product
Liaise with the business analyst and project management teams
Act as an advocate for the front office in discussions with the broader technology team
Apply Information Technology Infrastructure Library (ITIL) practices for incident, change, and problem management
Manage major incidents in collaboration with CIBC's Enterprise Incident Management team
Support spreadsheet-based market data and pricing processes and test new application functionality before release
Oversee operations team and vendors during application releases and build strong working relationships with traders, the broader technology team, and external vendors
Document processes and recurring issues
Share knowledge within the team
Qualification
Required
Demonstrated expertise supporting complex Derivatives Platforms
Strong, hands-on experience with both Commodities /Rates/ Equity Derivatives
Proven ability to support and optimize technology solutions across these asset classes
In-depth familiarity with the full lifecycle of a Derivative Trade—including Pricing, Risk and PnL
Advanced experience working with market data systems, with particular emphasis on Bloomberg and other industry-standard data sources
History of leveraging technical and business knowledge to drive continuous improvement, stability, and efficiency in application support environments
Experience with a programming language like Python, Java, or C#
Broad technical knowledge of Windows or Linux
High-level understanding of computer infrastructure, including TCP/IP networking
Experience with relational databases and Structured Query Language (SQL)
Experience with object database like MongoDB
Experience with SDLC including requirements gathering and testing
Experience with ITIL, including an incident, problem, and change management tool like ServiceNow
Experience with software testing and issue management using a tool like JIRA to track defects
Experience with an application monitoring tool, e.g. Dynatrace or ITRS Geneos
Post-secondary degree in computer science, mathematics, engineering, finance, or another analytical discipline
Values of trust, teamwork, and accountability
Ability to embrace and champion change
Ability to influence and make an impact through relationships and networks
Digital savviness and adaptability to new tools and trends
Collaboration skills and understanding of the power of an inclusive team
Preferred
Chartered Financial Analyst (CFA) or Financial Risk Manager (FRM) designation
Benefits
Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
Holidays
401(k)
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
Company
CIBC US
CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.
Founded in 2017
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brant Ahrens
Chief Administrative Officer
Recent News
2025-07-25
Company data provided by crunchbase