B. F. Saul Company Hospitality Group ยท 4 months ago
Full-Time PM Restaurant Server- DoubleTree by Hilton McLean Tysons, Weekly Pay ($12 + Tips)
McLean, VA
Full-time
Onsite
Entry Level
1+ years expB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. They are currently hiring for a Restaurant Server who can work PM shifts, responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.
Association
Responsibilities
Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service and establishes appropriate rapport with all guests. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores
Serving Duties: Listens attentively, takes orders accurately, and uses proper serving techniques. Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential. Adheres to all health regulations and local liquor laws. Follows all B. F. Saul Company Hospitality Group cash handling/POS procedures
Side Work: Completes all required side work including but not limited to: cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies
Helps control expenses: Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures
Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings
Works collaboratively with all others: Takes room service orders, assists bartender, and works as a team player to ensure all guest needs are met. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties within or outside the normal scope of responsibilities
Qualification
Required
High school diploma/GED or equivalent experience required
TIPS or CARE beverage service certification desired, or the ability to obtain certification is required
Must have one or more years of previous guest service experience
Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment
Must have the ability to speak, understand, and write English in order to meet guest's needs
Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift
Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift
Preferred
Prefer one or more years of previous serving experience in a fast-paced restaurant environment
Benefits
Premium healthcare insurance
401(k) plan with company match
Paid time off
Hotel discounts
Education reimbursement
Company
B. F. Saul Company Hospitality Group
B. F. Saul Company Hospitality Group is the hospitality subsidiary of the largest, private real estate and banking concerns in DC.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase