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Decera Clinical · 1 month ago

Account Services Lead (Sr Project Manager / Sr Account Manager)

United States

Full-time

Remote

Senior Level

Decera Clinical helps life sciences companies accelerate HCP adoption of breakthrough therapies and is seeking an Account Lead to join their Client Services team. This role involves managing client accounts, developing project timelines and budgets, and serving as the primary contact for clients while ensuring project delivery aligns with client needs.

EducationHealth CareTraining

Responsibilities

Manages and retains an assigned book of business

Develops and maintains long-term relationships with client

With limited support of Account Director and scientific team, maintains knowledge of the market and client strategies

Strong financial acumen, ability to develop and maintain client SOWs and budgets with minimal support from Account Director

Owns and maintains all client financial reporting. Responsible for timely and accurate forecasting of project revenue to internal stakeholders

Delivers high quality projects with respect to timeline, budget, and aligned to client strategic need, with limited oversight from Account Director

Serves as the main point of client contact. Addresses client questions and concerns, ensures client needs are met with a sense of urgency and a solutions-based approach

Possesses strong communication skills with customers, partners, colleagues, and stakeholders, within project execution to solve problems and improve relationships

Has in-depth knowledge of CCS core competencies and deliverables, and able to translate value to clients as well as identify opportunities to provide expanded support (whitespace)

Partners with internal stakeholder to deliver high quality programs/services

Other tasks as assigned

Qualification

Account managementFinancial acumenProject managementMicrosoft Office SuiteInterpersonal skillsProposal writingProblem-solvingPresentation skills

Required

Proficiency in the use of Microsoft Office Suite applications, specifically Word, Excel, PowerPoint, Teams, and Outlook

Strong interpersonal skills

Resourceful with an ability to solve problems creatively

Proven ability to complete projects according to outlined scope, budget, and timeline

Ability to manage multiple projects simultaneously

Demonstrates strong presentation skills and ability to write succinct reports

Ability to perform in a fast-paced work environment

Demonstrates professional and effective communication with external and internal stakeholders

Bachelor's degree, preferably in science, communications, and/or business

Previous account management experience, preferably in a medical communications agency setting

Preferred

Project management systems (SmartSheet, mission control) experience

Business development and proposal writing experience

Company

Decera Clinical

Decera Clinical (formerly CEA) is the Scientific Activation™ company that decodes and delivers complex science through multiple, credible engagement pathways – accredited education, actionable insights, and medical communications – designed to reach healthcare professionals and move them from evidence to action.

Founded in 2006