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Buc-ee's, Ltd. · 1 week ago

Gift/Merchandise Team Lead

VA - Mount Crawford

Full-time

Onsite

Mid Level

$23/hr - $23/hr

Buc-ee's, Ltd. is a retail company seeking a Gift/Merchandise Team Lead to provide leadership and ensure a clean and friendly shopping experience for customers. The role involves managing store personnel, resolving customer issues, and maintaining safety and quality standards during shifts that often include evenings and weekends.

E-CommerceFood and BeverageRetail

Responsibilities

Illustrate competent knowledge of various Point Of Sale and transaction devices

Reconcile multiple shift reports

Resolve customer issues in a friendly and professional manner

Assign and inspect elements listed on shift duty list

Communicate professionally with the Store General Manager and employees

Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

Assure safety rules and regulations are implemented and followed

Ability to work on the store’s busiest days

Ability to work a rotating schedule that alternates between day and night

Maintain Regular and prompt attendance

Effectively and efficiently complete tasks

Interact professionally with team members

Ability to work in a fast paced, high pressure environment

Prolonged walking or standing for 8-12 continuous hours

Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualification

Point Of Sale knowledgeRetail management experienceCustomer service skillsLawsProfessional communicationTeam interactionWork under pressure

Required

Deliver assertive leadership to promote a Clean, Friendly, and In-Stock experience to every customer

Ability to manage store personnel

Protect quality and promote customer service

Illustrate competent knowledge of various Point Of Sale and transaction devices

Reconcile multiple shift reports

Resolve customer issues in a friendly and professional manner

Assign and inspect elements listed on shift duty list

Communicate professionally with the Store General Manager and employees

Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

Assure safety rules and regulations are implemented and followed

Ability to work on the store's busiest days

Ability to work a rotating schedule that alternates between day and night

Maintain Regular and prompt attendance

Effectively and efficiently complete tasks

Interact professionally with team members

Ability to work in a fast paced, high pressure environment

Prolonged walking or standing for 8-12 continuous hours

Employee must be able to perform essential functions of the job with or without reasonable accommodation

Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)

Preferred

Retail or management experience preferred

Benefits

Medical

Dental

Vision

3 Weeks Paid Time Off

401k 100% Match up to 6%

Company

Buc-ee's, Ltd.

Glassdoor2.9

Buc-ee's - the fun store! At Buc-ee’s, we consistently look for passionate individuals with the desire and ability to provide exceptional service, to be part of a dynamic team, and to self-manage.

Founded in 1982