Family Pet Clinic · 1 day ago
Veterinary Receptionist
Family Pet Clinic is an AAHA-accredited, full-service veterinary practice that has been serving the community for over 25 years. They are seeking a Veterinary Receptionist to be the welcoming face at their front desk, responsible for managing client communications, supporting clinical flow, and creating a positive environment for clients and their pets.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Qualification
Required
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Preferred
Previous experience in a veterinary office is preferred
Benefits
Medical
Dental
Vision
Employee pet discount
Paid time off
401(k) with a generous company
Employee referral bonus
Company
Family Pet Clinic
Family Pet Clinic is a veterinary hospital.
Funding
Current Stage
Early StageCompany data provided by crunchbase