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POP MART · 1 day ago

HR Operations Manager

Culver City, CA

Full-time

Onsite

Senior Level

$110K/yr - $140K/yr

7+ years exp

POP MART is a leading global company in the trend culture and entertainment industry, seeking an experienced HR Operations Manager to optimize their human resources operational processes. The role involves overseeing employee lifecycle management, ensuring compliance with labor regulations, and leading a team to enhance HR operational efficiency.

ManufacturingRetailToys

Hiring Manager

Vero XUE

Responsibilities

Lead and manage HR operational activities, with a focus on employee lifecycle management to ensure consistent experience

Oversee the administration and continuous improvement of HR policies, procedures, and workflows related to HR operations, ensuring alignment with multistate and international labor laws, regulations, and company objectives

Serve as the subject matter expert for related HR system, responsible for system configuration, data integrity, report generation, user training, and troubleshooting to maximize system utilization and efficiency

Monitor and analyze HR operations metrics (e.g., onboarding completion rate, transfer processing time, data accuracy rate) to identify bottlenecks, implement process improvements, and drive operational excellence

Manage a team, providing guidance, coaching, and performance feedback to foster a high-performing and collaborative team environment

Collaborate cross-functionally with other HR functions or departments to resolve HR operational issues, streamline processes, and ensure effective delivery of HR services

Ensure compliance with all relevant labor regulations and company policies throughout all HR operational processes, conducting regular audits to mitigate risks

Lead special projects related to HR operations optimization, such as system upgrades, process digitization, or global operational standardization

Qualification

HR operations experienceEmployee lifecycle managementHRIS proficiencyLabor law complianceProject management skillsMicrosoft Office SuiteRetail industry experienceCommunication skillsInterpersonal skillsDetail-oriented

Required

Bachelor's degree in Human Resources Management, Business Administration, or a related field

7-10 years of hands-on experience in HR operations, with progressive responsibility in a corporate environment; manager-level experience is preferred

Expertise in core HR operational processes, particularly employee lifecycle management (onboarding, transfer, promotion, separation)

Advanced proficiency in Workday, ADP and other HRIS systems, including system configuration, data management, report building, and user support

Strong understanding of local and relevant labor laws and regulations, with a track record of ensuring HR operational compliance

Exceptional organizational and project management skills, with the ability to prioritize multiple tasks, meet deadlines, and manage competing priorities

Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization and build positive stakeholder relationships

Detail-oriented with a commitment to accuracy, data integrity, and operational excellence

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)