Granicus India ยท 2 months ago
Site Reliability Engineer 3
United States
Full-time
Remote
Senior Level
5+ years expGranicus is a company focused on transforming the Govtech industry by connecting governments with their constituents. They are seeking a Senior Site Reliability Engineer to ensure the reliability, scalability, and performance of their services, while leading efforts in building robust infrastructure and automating processes.
Computer Software
Responsibilities
Provide production support on a shift according to the team on-call roster
Work on the customer and internal engineering/implementation team raised tickets while not on-call for production support. For example, a client may request to correct some data on the database server which cannot be done through the web interface
Work on SREs backlog items
Continuously monitor the health and performance of our services, systems, and infrastructure. Respond to alerts and incidents promptly to ensure high availability
Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention
Assist in troubleshooting and resolving incidents, performing root cause analysis, and implementing long-term fixes to prevent recurrence
Participate in designing and implementing system improvements to enhance reliability, scalability, and performance
Work closely with software engineers to understand application requirements, provide feedback on design and architecture, and support deployment and release processes
Create and maintain documentation for processes, procedures, and troubleshooting guides to ensure knowledge sharing within the team
Assist in capacity planning activities to anticipate future needs and ensure that our infrastructure can handle growth
Implement and adhere to security best practices to protect our systems and data
Qualification
Required
Good understanding of Linux/Unix systems, networking, and cloud services (AWS, Azure, or Google Cloud)
Experience with scripting languages such as Python, Bash, or Ruby
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
5+ years of experience in site reliability engineering, system administration, or a similar role, with a proven track record of managing large-scale, high-availability systems
Expertise in Linux/Unix systems, networking, and cloud services (AWS, Azure, or Google Cloud)
Proficiency in scripting languages (Python, Bash, Ruby) and programming languages (Go, Java, C++)
Advanced knowledge of monitoring and logging tools (Prometheus, Grafana, Splunk), configuration management (Ansible, Chef, Puppet), and CI/CD pipelines
Strong analytical and problem-solving skills with the ability to diagnose and resolve complex issues efficiently
Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders
Demonstrated ability to lead and mentor a team, drive projects to completion, and manage cross-functional initiatives
5+ years experience in a SRE, DevOps or Software Engineering role
In-depth understanding of containerization (Docker, Kubernetes) and infrastructure as code (Terraform, CloudFormation)
Experience with database management (SQL, NoSQL), load balancing, and distributed systems
Preferred
Relevant certifications such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or similar
Company
Granicus India
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase