AllianceOne · 3 weeks ago
Customer Service Experts - Spanish Bilingual
Port St. Lucie, FL
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrAllianceOne is a subsidiary of Teleperformance, providing a global leader in contact center management. They are seeking Customer Service Experts who will handle incoming calls from patients, resolve account issues, and assist with payment options and transactions.
CommercialFinancial Services
Responsibilities
Receiving incoming calls from patients
Solving account issues and negotiating solutions
Helping patients with their best options for payment
Assisting with transactions
Qualification
Required
Prior customer service experience (call center experience is a plus!)
Excellent verbal communication skills with a professional phone presence
Strong desire to achieve goals
Basic computer knowledge/skills; ability to multitask when talking and typing at the same time
Ability and openness to work with a diverse customer base
Works well in team settings
Preferred
Bilingual in Spanish and English preferred
Benefits
Health Insurance (Medical/Dental/Vision)
HSA/FSA plans
Generous Paid Time Off package
EAP
401k after 90 days
Company
AllianceOne
AllianceOne is provides debt collection services and contact center solutions.
Founded in 1998Feasterville Trevose, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-08-01Acquired
Leadership Team
Harry Neerenberg
Chief Financial Officer
Katie Haugerud
Talent Acquisition Business Partner
Recent News
Company data provided by crunchbase