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ISG (Information Services Group) · 5 months ago

Principal Consultant of Business Operations (1099/Contractor)

United States

Full-time, Contract

Remote

Senior Level, Lead/Staff

5+ years exp

ISG is looking for a Business Operations delivery lead. The Principal Consultant’s responsibility includes leading large/complex engagements to help assess/design/execute strategy for primarily business process sourcing transactions support and operational improvement projects related to Business Operations sourcing agreements.

ConsultingInformation ServicesInformation TechnologyProfessional Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Participates in some business development and sales activities

Provides consultation services to clients and suppliers in areas of service delivery models (GBS/GCC, sourcing, and hybrid), project management, financial modeling, leadership, and contract negotiation

Knowledge of how AI and Agentic AI solutions are applied to business processes

Interacts directly with senior client and service provider executives

Independently develops project work plans and customizes to meet client specifications as well as estimates staffing, task duration, and client staffing requirements

Develops medium to large complex financial models and possesses a thorough knowledge of budgets, the budgeting process, and corporate finance for large or geographically global dispersed clients

Oversees or develops the financial, statement of work, service level and contract terms portions of the RFP, for outsourcing related clients

Assisting with the evaluation of service provider proposals and identifies potential strengths/weaknesses

Develops strategy or tactics to move service providers to the client-desired outcome

Supports both project work as well as within ISG. Supporting the development Intellectual Property and supporting sales initiatives/pursuits

Assisting with the planning and the development of all project deliverables and assumes overall responsibility for staffing, budget, work plans, scope, project milestones, issues management and risk management utilizing ISG’s project management methods, tools and templates

Qualification

Business process sourcingFinancial modelingClient relationship managementProject managementSourcing contract knowledgeRevenue cycle managementSupply Chain ManagementProposal writingTeam developmentMS-Office proficiencyMentoringPresentation skillsCommunication skills

Required

This is a remote position based in the US

Travel may be necessary and can be up to 50%

5 to 15 years of recent experiences in several roles including shared services/global business services/offshore captives, outsourcing agreements, finance and accounting consulting and/or operations, revenue cycle management, as well as supply chain management and related business process technologies, sales support and service delivery management

Significant process knowledge across all F&A and or Procurement process areas is required

Knowledge of revenue cycle management, Supply Chain Management or any other industry BPO is a plus

Experience in call center management, print management, facilities management, service delivery models, operating models, and service provider management would be considered a plus

Experience working for an outsourcing service provider or advisory services firm is a plus

Prior experience with consulting engagements or with large consulting firm is a plus

Prior experience of 'hands on' sourcing consulting experience developing complex operation solutions with executive teams and coaching and advising executive

Significant delivery management experience, including managing teams at all project phases, exemplary track record in successful client relationship management and multi-project oversight is a plus

Knowledge of sourcing contract terms and conditions

Thorough understanding of global corporate financial practices and goals - including drivers of process costs, ability to work with internal business owners and/or service providers to ensure effective cost solutions and agreed upon service level agreements

Experience in proposal writing and sales support

Strong understanding of capabilities for Tier 1 and Tier 2 outsourcing service providers

Team development and management experience, relationship management, mentoring and utilization management

Expert presentation, verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management

Demonstrates working knowledge with MS-Office suite of software applications and tools, including: Microsoft Word, Excel, PowerPoint, and Project, MS-Outlook, MS TEAMS

Expert project management skills are required and PMP certification is a plus

Bachelor of Arts or Science degree

Preferred

MBA/MS or other advanced degree(s) desirable

Company

ISG (Information Services Group)

Glassdoor4.2

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm.

Founded in 2006

Stamford, Connecticut, USA

1001-5000 employees

http://www.isg-one.com

H1B Sponsorship

ISG (Information Services Group) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)

2020 (1)