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Fifth Third Bank · 1 week ago

Global Payments Support Specialist II M-F 9am-5:30pm

Cincinnati, OH

Full-time

Onsite

Entry Level

2+ years exp

Fifth Third Bank is committed to connecting great people to great opportunities in the banking sector. The Global Payments Support Specialist II is responsible for monitoring, processing, and supporting high-risk payment applications, ensuring compliance with state and federal regulations while providing excellent customer service.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

No H1B

Hiring Manager

Elsa Gonzalez

Responsibilities

Processes international and domestic inbound/outbound payments via internal payment origination networks

Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner

Effectively route high dollar international payments international clearing banks

Proper execution of foreign currency exchange transactions including foreign denominated checks and wires

Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances (i.e. acct balance, established credit limits bank exposure amount, past historical activity)

Responsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations (i.e. E, NACHA, FFIEC)

Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers

Handles any routine inquires and confirmations for internal sales support and/or external direct support

Utilizes multiple servicing systems for research and processing (i.e. Mobius, PEP+, MTS, CRM, SPOT, ACE, SWIFT, EDI, FTD)

Performs outbound funds transfer verification for fraud risk and/or customer special instructions

Assists with the planning, testing and implementation of new applications, enhancements, conversions and/or acquisitions

Processes all daily work according to department procedures and bank policies

Review operational procedures/methods, recommending changes for improvements with an emphasis on automation and efficiency

Escalates large dollar/high value customer specific system and servicing issues as appropriate

Demonstrate the ability to work efficiently with a low margin of error

Collaborates proactively/effectively with team to achieve shared goals

Other duties as assigned

Qualification

Payments processingRisk managementCompliance knowledgeAnalytical skillsMicrosoft OfficeTeamworkCommunication skillsOrganizational skillsInterpersonal skills

Required

High School diploma or equivalent

HIGH RISK AREA Requires annual background and credit check

Minimum two years experience in Banking, Compliance, or Operations encompassing one or more of the product groups supported by Global Payments; ACH, Global Funds Transfer or Trade Services highly desirable but not mandatory

Exceptional organizational skills

Exceptional written and oral communication skills

Detailed oriented along with intermediate analytical skills

Ability to work in a team environment

Professional demeanor and interpersonal skills necessary

Intermediate level of knowledge of Microsoft office products: Word, Excel and Access is necessary

Benefits

Comprehensive benefits

Differentiated compensation offerings

Physical, financial, emotional and social well-being

Company

Fifth Third Bank

Glassdoor3.7

Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.

Founded in 1858

Cincinnati, Ohio, USA

10001+ employees