Customer Service Representative jobs in United States
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AMETEK ยท 21 hours ago

Customer Service Representative

AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets. The Customer Service Representative is responsible for managing activities related to sales orders, monitoring delivery schedules, and providing proactive communications to customers.

ElectronicsManufacturing
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H1B Sponsor Likelynote

Responsibilities

Enter and process purchase orders as they are received
Ensure all purchase orders are processed to contract review requirements
Maintain pricing within ERP for all customers on an as needed basis
Ensure that if a quote affects a current order, the customer is notified, and a revised PO is received prior to shipment
Support the management of customer prints utilizing our EDMS. Ensure customer prints are in-house for all incoming orders that are received and matched by revision. Work with customers to obtain the appropriate documentation, blueprints, or specifications required for an order and start engineering changes in EDMS as required
Attend meetings as needed to ensure on-time delivery of orders
Coordinate delivery dates and provide weekly updates to customers via weekly status reports, online supplier portals, and/or conference calls as needed
Update customer databases, as required
May manage all product returns and customer events
May support production activities, administration functions, and other duties as assigned

Qualification

Attention to detailComputer literacyERP knowledgeOrganizational skillsProblem-solving skillsInterpersonal communicationEffective communicationTeamwork skillsFlexibility

Required

Exceptional attention to detail
Interpersonal communication and teamwork skills
Strong organizational skills/leadership skills/ability to work cross functionally
Ability to handle multiple tasks in a fast-paced environment
Effective presentation, communication, and interpersonal skills
Hands-on individual who is a clear thinker and quick learner
Ability to perform diversified tasks
Flexibility to work overtime
Good problem-solving skills
Computer literacy and proficiency with Word and Excel a must
Excellent oral, written, and telephone communication skills
High School graduate or equivalent
0-3 years of customer service or related experience in manufacturing environment required

Preferred

Greenlight Guru, Ariba, SNC, Visual Manufacturing and ERP knowledge

Company

AMETEK is a manufacturer of electronic instruments and electromechanical devices.

H1B Sponsorship

AMETEK has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (2)
2022 (2)
2021 (6)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2007-01-30Acquired
1978-01-13IPO

Leadership Team

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David Zapico
Chairman and Chief Executive Officer
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Thomas Montgomery
SVP & Corporate Comptroller
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Company data provided by crunchbase