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AppleOne Employment Services · 2 days ago

AR/Collections Supervisor

Santa Fe Springs, CA

Full-time

Onsite

Mid, Senior Level

3+ years exp

AppleOne Employment Services is looking for a proactive and experienced AR / Collections Supervisor to lead their collections function in a fast-paced, high-volume environment. The role involves supervising a team of collectors, overseeing B2B collections efforts, and executing collection strategies to drive timely cash flow and maintain strong customer relationships.

RecruitingStaffing Agency

Responsibilities

Supervise and lead a team of collectors, providing coaching, training, and performance support

Oversee B2B collections efforts, including 30/60/90+ day accounts and dispute resolution

Monitor weekly AR aging reports and prepare summary reports for management

Execute collection strategies through calls, emails, demand letters, and agency coordination

Maintain accurate AR records, reconcile accounts, and identify unusual payment trends

Recommend credit holds or credit limit adjustments when needed

Collaborate with internal teams to resolve billing and payment discrepancies

Monitor online payments, release orders promptly, and ensure timely follow-up

Identify process improvement opportunities to optimize workflows

Perform additional duties as assigned by the Director of Credit

Qualification

Supervisory experienceAR understandingCollection strategiesMicrosoft ExcelERP systemsSales tax experienceFlooring industry experienceAccounting degreeCommunicationOrganization skillsLeadership skills