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Summit Hospitality Group, Ltd. · 1 day ago

Engineer Tech

Charlotte, NC

Full-time

Onsite

Entry Level

1+ years exp

Summit Hospitality Group is a company focused on providing quality service in the hotel industry. As an Engineer Tech, you will be responsible for maintaining and repairing hotel facilities and equipment, ensuring guest satisfaction and safety.

ConsultingHospitalHotel

Responsibilities

Ensures complete guest satisfaction. Treats guest in friendly and helpful manner

Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard

Performs other preventative maintenance assignments on a scheduled basis such as 'room care'

Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs

Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment

Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction

Must be able to recognize potential safety hazards and security problems in the hotel and act upon each, accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures

Must have some knowledge associated with HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping

Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment

Must be willing and able to be responsive to complaints and maintenance and be willing and able to 'pitch-in' and help co-workers with their job duties and be a team player

Maintains all franchise standards and follow-up on inspection deficiencies

Investigates guest complaints

Assists in conducting the departmental operational audits and assists in developing corrective action plans

Practices the 'Summit Hospitality Culture' and ensures all cultural expectations are implemented and regularly practiced

Supports hotel’s training needs and efforts

Duties are subject to change and additional responsibilities/tasks may be assigned as needed

Qualification

HVAC knowledgePlumbing skillsElectrical troubleshootingCarpentry skillsPainting skillsService orientationCan-do attitudeTeamworkAttention to detail

Required

1-2 years of experience with name brand hotel Engineer experience preferred

Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner

Service oriented style with professional presentation

High energy and attention to detail

Teamwork and partnership attitude towards fellow associates and management

Must have some knowledge associated with HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping

Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment

Must be willing and able to be responsive to complaints and maintenance and be willing and able to 'pitch-in' and help co-workers with their job duties and be a team player

Must have reliable source of transportation

Must be able to stand up and move about the facility for the majority of shift

Must be able to occasionally lift, carry, push & pull up to 50 lbs

Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally

Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on a frequent basis

Must be able to frequently handle objects and equipment to maintain the facility

Must have the ability to obtain and/or maintain any government required licenses, certificates, or permits